Common Causes of Quickbooks Error Code 6189, 77 and How to Resolve Them

Learn how you can fix QuickBooks error code 6189, 77 in four simple steps


Did you run into QuickBooks error 6189, 77 while managing your account? The error is common and many QuickBooks users often report it. It usually appears when users try to open or create a company file, and if not addressed promptly, it may have consequences. Read on, and you’ll find all the probable causes and some of the proven troubleshooting methods.

 

QuickBooks Error Code 6189, 77: Introduction

QuickBooks error 6189 is a Runtime error and a member of the 6000-error family. If your company file has any issue and QuickBooks is unable to find it due to access issues or anything else, this error may happen. Further in this post you’ll learn about all the primary causes of the error 6189, 77.

 

QuickBooks Error Code 6189, 77: Causes

Some of the primary causes behind the occurrence of QuickBooks error 6189, 77 are:

·         Corrupt or damaged data file.

·         Logging in with a single user account.

·         The transaction log file (.TLG) and the company file names do not match.

·         QuickBooks is accessed from a new device or location.

·         The software wasn’t installed appropriately.

·         System is infected with a virus or malware.

 

QuickBooks Error Code 6189, 77: Solutions

QuickBooks Error 6189, 77 is a common and fixable error that can be fixed by following the troubleshooting steps provided further in this post. Perform them in the sequence as provided to save time and effort. Move on to the next method only if the previous one doesn’t work.

Solution 1: Change the Name of the Transaction Log File

As already mentioned, error code 6189, 77 in QuickBooks may occur if the company file and transactional file names do not match. Follow the given steps to fix the name mismatch issue.

·         Go to the folder that has the company file.

·         Check for the transaction log file (the file will have the exact name and should end with .tlg).

·         Right-click on the file and select “rename.”

·         Add “old” at the end of the file name.


·         Try to open QuickBooks.   

 

Solution 2: Reinstall the MS Visual C++ Redistribution Package

In case the first method doesn’t fix the error, reload the runtime libraries as your next troubleshooting method.

·         Open the Control Panel and select Programs and Features menu.

·         Search for Microsoft Visual C++ Redistribution Package in the list of installed programs.

·         Click on it and select “uninstall.”

·         After the program is reinstalled, restart your computer.

·         Download the most recent package of the redistribution package.

 

Solution 3: Reinstall QuickBooks

Error 6189, 77 in QuickBooks may also be caused if the accounting software is corrupt. You should perform the following steps as your next troubleshooting method.

·         Open the Control Panel and select the Programs and Features menu.

·         Search for QuickBooks, tap on it and select “uninstall.”


·         Reinstall QuickBooks on your computer from the official website.

 

Solution 4: Terminate all of the Running Unwanted Apps

Sometimes the background-running applications can cause QuickBooks show error 6189, 77. You can stop the undesirable apps operating in the background from “Task Manager.”

·         Press Ctrl + Alt + Del and select Task Manager.

·         Go to the Process tab.

·         Left-click on each application individually that you want to terminate and select “End task.”


Summing Up

We have provided the four proven methods to help you fix QuickBooks error 6189, 77 and hope you are able to get rid of it. In case the issue still persists, you can reach out to our certified QuickBooks error support experts at 1-888-368-8874.  

Location: 3510 Broadway, Everett, WA 98201, USA

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